Departments


Behind the scenes

Customer Racing – Sales


The announcement of our new TCR project in early 2017 represented another exciting development for our Customer Racing department.

Started towards the end of 2015, in the space of just 18 months we established our credentials to an increasing number of clients around the world.

The work of the sales team has been integral to our success. Without them, we wouldn’t have built up such an impressive list of high-level contacts.

In the early days, it was down to just a handful of individuals to be present on rallies, spreading the word initially about our R5 programme. They were tasked with identifying potential customers and outlining our plans.

Our sales colleagues had to show that our cars would be quick and reliable on all surfaces. To help bring our vision to life, prospects were invited to our Alzenau factory to see our ambition first-hand.

Working in sales is not always an easy task. It requires persistence, preparation and utmost professionalism. The time pressure at the start of any project often requires a quick turnaround. The sales team is responsible for all elements of the contract with our customers from start to finish, as well as car registration and handover.

The process is not over, even when a car has been sold. Word of mouth is important in the motorsport world, so we put our focus on excellent service.

The sales team are always on hand to help, whether at the factory or on-site. They are also responsible for spare parts. It is important to co-ordinate with colleagues to make sure any request is followed up and fulfilled in a timely and efficient manner.

As our Customer Racing department has grown, our focus has also added TCR to the existing R5 programme. The one thing that will never change from the perspective of the sales team, though, is customer service. It all comes down to maintaining a strong, professional relationship – something on which our sales team excels!

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  • Check out our highlights from the first day in Gap 👍 Shakedown kicks off tomorrow morning 😁
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#HMSGOfficial #GameOn #WRC #i20CoupeWRC #Hyundai #rallying #instagood #instavideo #newseason #rallyemontecarlo
  • #GameOn 💪 Welcome to #RallyeMonteCarlo. We are ready & looking forward to sharing the #behindthescenes action on Instagram with you #HMSGOfficial 🙌 --- #WRC #i20CoupeWRC #Hyundai #rallying #instagood #instavideo #newseason #bts
  • Bon appétit! 😊👍
#Repost @danos_elena ・・・
C’est l’heure de la pause chez @hmsgofficial : @thierryneuville, @nicolasgilsoul, @danisordorallye, @carlosdelbarrio37, @sebloebofficiel 😋 #WRC #RallyeMonteCarlo
  • #RallyeMonteCarlo is...? Let's hear from the drivers on what Rallye Monte Carlo means to them ⚠️❄ #HMSGOfficial #WRC #GameOn #i20CoupeWRC #Hyundai #rallying #instagood #instavideo #newseason
  • All the action from the PET #RallyeMonteCarlo 👍👍 #HMSGOfficial #WRC #GameOn #i20 #rallying #instagood #instavideo #newseason #Hyundai #i20CoupeWRC #i20
  • Check out @sebloebofficiel and @danos_elena first time in the #Hyundai #i20CoupeWRC during their pre-event #RallyeMonteCarlo test. Bring on Rallye Monte Carlo 💪💪
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#HMSGOfficial #WRC #GameOn #i20 #rallying #instagood #instavideo #Loeb #newseason
  • It was a winning start to 2019 for @Luca_Engstler and the i30 N TCR at the Sepang Circuit. He won both @TCRMalaysia races 🏆🏆 of the weekend, including topping a Hyundai 1-2 in Race 2.
  • A productive day of testing for our crews ahead of #RallyeMonteCarlo. Take a look at some of today's pictures! 📸 #WRC #HMSGOfficial #motorsport #rallying #instapic #picoftheday #instagood
  • Next up is @amikkelsenrally & @andersjgraml 👍 Let's go guys
#HMSGOfficial #WRC #Hyundai #i20CoupeWRC #rallying #instagood #instavideo #RallyeMonteCarlo

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