Departments


Behind the scenes

Customer Racing – Sales


The announcement of our new TCR project in early 2017 represented another exciting development for our Customer Racing department.

Started towards the end of 2015, in the space of just 18 months we established our credentials to an increasing number of clients around the world.

The work of the sales team has been integral to our success. Without them, we wouldn’t have built up such an impressive list of high-level contacts.

In the early days, it was down to just a handful of individuals to be present on rallies, spreading the word initially about our R5 programme. They were tasked with identifying potential customers and outlining our plans.

Our sales colleagues had to show that our cars would be quick and reliable on all surfaces. To help bring our vision to life, prospects were invited to our Alzenau factory to see our ambition first-hand.

Working in sales is not always an easy task. It requires persistence, preparation and utmost professionalism. The time pressure at the start of any project often requires a quick turnaround. The sales team is responsible for all elements of the contract with our customers from start to finish, as well as car registration and handover.

The process is not over, even when a car has been sold. Word of mouth is important in the motorsport world, so we put our focus on excellent service.

The sales team are always on hand to help, whether at the factory or on-site. They are also responsible for spare parts. It is important to co-ordinate with colleagues to make sure any request is followed up and fulfilled in a timely and efficient manner.

As our Customer Racing department has grown, our focus has also added TCR to the existing R5 programme. The one thing that will never change from the perspective of the sales team, though, is customer service. It all comes down to maintaining a strong, professional relationship – something on which our sales team excels!

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  • It’s known as the ‘rally of 10,000 corners’ and it is up next. Who is looking forward to @tourdecorse? 👏👏👏👏🔜
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#HMSGOfficial #WRC #Hyundai #GameOn #TourdeCorse #i20CoupeWRC #i20 #instagood #rallying #instapic #picoftheday
  • Let's bring on the 2019 #WTCR season for @nickcatsburg #GameOn 👊
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#WTCR #GameOn #HMSGOfficial #newseason #WTCR2019SUPERGRID #Hyundai #racing #race #brc #i30NTCR #instagood #instavideo #teamlaunch
  • We start our year of endurance racing on the famed Nurburgring Nordschleife with a fantastic double podium in VLN1.
Peter Terting and Hari Proczyk take 2nd in the TCR class in the i30 N TCR, and Manuel Lauck and Marc Basseng give the Veloster N TCR 3rd place on the car's European debut.
@hyundai_de @hyundainews
#HMSGOfficial #racing #vln #Nürburgring #i30NTCR #VelosterNTCR #instapic #instagood #Hyundai
  • @tourdecorse is approaching soon 🔜 but first get your onboard fix this Saturday with some best of onboard from #RallyMexico 👊 @thierryneuville & @nicolasgilsoul
#HMSGOfficial #WRC #Hyundai #RallyMex #i20CoupeWRC #i20 #instagood #rallying #instavideo
  • The i30 N TCR starred in the race debut of @tcraustralia at the @ausgp! 🏎
Nathan Morcom drove the @hmocustomerracing run car around the Melbourne circuit as part of Ultimate Speed Comparison event 🏁. Can't wait to see more on track soon! @hyundaiaus
  • It's #GameOn and @nmichelisz is ready to bring his A game this season 🔝💯👍
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#WTCR #GameOn #HMSGOfficial #newseason #WTCR2019SUPERGRID #Hyundai #racing #race #brc #i30NTCR #instagood #instavideo #teamlaunch
  • #WTCR Champion #GabrieleTarquini is ready to tackle the season ahead 🥇🏆 It's #GameOn 💪
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#WTCR #GameOn #HMSGOfficial #newseason #WTCR2019SUPERGRID #Hyundai #racing #race #brc #i30NTCR #instagood #instavideo #teamlaunch
  • #WTCR drivers on duty and under the spotlight 💡 Go behind the scenes as we prepare for the season ahead #GameOn
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  • 📸 Take a look at the BRC Racing Team Launch captured in pictures 🤩🤩
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